Here is the most awaited news to all applicants in search of the Latest IT Jobs in Hyderabad. The Officials from BluJay Solutions have come with a fantastic opportunity to recruit the candidates for Application Support Analyst Role. So candidates from Hyderabad with 2-5 yrs of experience in the same field can immediately grab all the other information given here on this Experienced Jobs page. Scroll down further onto this BluJay Solutions India Hyderabad Walkins article for further insights. Now the interview is scheduled on 9th to 13th September 2019. So make sure that you reach the interview venue on or before the given time. Also, check out other particulars regarding BluJay Solutions Careers from the below sections of the Latest Walkins article
BluJay Solutions India Hyderabad Walkins
BluJay Solutions India
|Job Role||Application Support Analyst|
Not Disclosed by the Recruiter
BluJay Solutions Application Support Analyst Job Details
- Respond to contact from customers and resellers, via phone, email, and electronic incident submission.
- Effectively interact with customers of all ability levels to understand the customer’s request and rapidly assess the severity level.
- Define, research, and resolve customer issues in a timely, accurate manner, routing non-technical issues to appropriate BluJay personnel using approved business processes.
- Provides timely updates to the customer, coworkers, and management on the status of outstanding issues.
- Maintain the status of issues in the call-tracking system and performs appropriate follow-up on escalated issues.
- Documents complex issue resolutions for both the customer and internal reference, following the appropriate support process.
- Serves as a subject matter expert (SME) and reviewer in the development of documentation and training materials.
- Assists senior team members with complex issues to gain experience and exposure to more complicated problems.
- Conveys customer feedback to appropriate business areas such as Marketing, Product Management, and Development.
- Contribute, review, and maintain knowledge base content on an ongoing basis.
BluJay Solutions India Company Overview
BluJay Solutions delivers supply chain software and services to the worldÃ¢â‚¬â„¢s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. With BluJay, companies can achieve higher trade velocity, transform their supply chain economics for disruptive advantage, and see beyond the horizon to optimize their future in the global economy.
The foundation of BluJay Global Trade Network is our demonstrated commitment to customer success. BluJay domain expertise and decades of experience make us the choice of more than 7,500 customers spanning 100+ countries, including leading brands in manufacturing, retail, food, and beverage as well as 32 of the top 40 logistics service providers
How To Apply For BluJay Solutions India Hyderabad Careers
Job Applicants can make a move immediately. If the job is suitable for you, then you can attend for the BluJay Solutions India Hyderabad Walkins on the given date, time, and venue. Practice Placement Papers and Interview Question for best results.
Required Documents to Carry For BluJay Solutions India Jobs
- Experience Letter
- Updated Resume
- Recent photocopies
- Any Government id proof
- Educational marks memos
- Last three months payslips.
BluJay Solutions India Hyderabad Walkins Details
Walk-in Date: 9th to 13th September 2019
Walk-in Time: 2 PM Onwards
Blujay Solutions, 6th Floor,
Maximus Towers 2A, Mindspace, HUDA Techno Enclave,
HITEC City, Hyderabad – 500081.
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