Concentrix Daksh Services Walkins | Hiring for Quality Analyst | Drive on 24th to 28th June 2019

Good News Applicants!!! Are you looking for Software Jobs in Bangalore? If yes, Here is great news for you. Concentrix Daksh Services invites applications for Quality Analyst role. Applicants who have 2-4 years of experience as quality analyst can walkin for Concentrix Daksh Services Walkins. Job seekers can attend the walkin drive from 24th June 2019 to 28th June 2019. To know further information, Candidates can go through the following sections of this article. Job seekers can grab the opportunity by qualifying the intereview. For more updates, Refer our blog Allindiajobs.in.

Concentrix Daksh Services Walkins

Concentrix Daksh Services Walkins

Company Name
Concentrix Daksh Services Private Limited
Qualification Any Graduate
Experience
1-6 Years
Job Location Bangalore
Role Quality Analyst
Salary Rs. 3,00,000 – 7,50,000 P.A.
Industry IT Software Jobs
Website www.concentrix.com

Concentrix Daksh Services Quality Analyst Job Description

  • High-performance delivery on all quality parameters.
  • Audit chats/email interactions on Product/process, Communication and soft skills parameters.
  • Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.
  • Data analysis and making designated reports/decks.
  • Participate in calibrations to ensure consistent scoring & feedback delivery approach.
  • Communicate to heighten awareness and focus on the importance of positive customer experience.
  • Make recommendations and drive improvement.
  • Reduce the learning curve and help enhance product/process knowledge of new joiners.
  • Ensure that internal policies, procedures, and compliance regulations are being followed.
  • Customer/Client Interactions.
  • By using knowledge of the process, proactively identify areas of concern & highlight to the change Team.
  • Prepare TNA, publish and execute for 100% closure.
  • Real Time Support (Production/Live Support) on the floor as per the business requirement.

Desired Skills:

  • Must have the ability to work under pressure.
  • Understanding of Audit & Coaching process.
  • Excellent writing and comprehension skills.
  • Extremely good verbal & written communications skills.
  • Technical knowledge of English communication – sentence construction, grammar, punctuation, etc.
  • Ability to observe, analyze and give constructive feedback.
  • Presentation, Feedback & Coaching skills.
  • Customer orientation
  • Hands on experience on MS-Office; preferably on MS-Excel, PowerPoint.
  • Customer Service Attitude.
  • Effective problem-solving skills.
  • Highly energetic & enthusiastic.
  • Interpersonal skills and Team work
  • Analytical Skills / Quantitative skills
  • Data Handling/data interpretation
  • Process orientation & structured thinking.
  • Should be willing to work in 24/7 shifts (Day and Night Shifts – Rotational) with no fixed week offs.
  • Should be flexible about working on weekly offs when required.

Concentrix Daksh Services India Private Limited Company Profile

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

How To Apply For Concentrix Daksh Services Careers

Candidates who had the experience and desired skills can attend the interview on 24th to 28th June 2019. Candidates can make a move immediately without any fail. Check out the Placement Papers and Interview Questions for better preparation and results.

Important Documents to Carry for Concentrix Interview

  • Experience Letters
  • Latest Updated Resume
  • Government ID Proofs
  • Last 3 months pay slips
  • Recent Passport Size Photographs

Concentrix Daksh Services Bangalore Walkins Details

Walk-in Date: 24th June – 28th June 2019,
Walk-in Time: 11.00 PM to 3.00 PM

Venue

Concentrix India D4, 1st Floor Manyata Tech Park,

Nagawar Bangalore

Contact Person: Trupthi Mobile:

Email Id: trupthi.shetty@concentrix.com.

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