Mega Walkins For Technical Support Analyst | Prometric Testing Walkin Drive | 15th & 16 th March 2018
Mega Walkins Prometric Testing. Are you looking for IT Jobs in Gurgaon location? Then here is good news from Prometric Testing. Prometric Testing is offering job vacancies in the role of Technical Support Analyst. So candiadtes who are willing can attend for Prometric Testing Walkin Drive at Gurgaon locations. In addition to the Prometric Testing wants the job seekers who can learn new skills and demonstrate high levels of proficiency with also new technologies, tools, and procedures as required. Therefore applicants those who satisfied can directly wlakin for Prometric Testing Walkin Interview.
Prometric Testing Walkin Drive Details
|Company Name||Prometric Testing|
|RolExecutive||Associate, Senior Associate -(Technical)|
|Salary||INR 2,75,000 – 4,00,000 P.A.|
|Industry||IT-Software / Software Services|
So aspirants who are 1-2 years experience in Technical Support Analyst can attend for the interview at Gurgaon. AT the same time job seekers must have Multitask and support customers on more than one channel, call & chat. Also, applicants must able to work as part of a team to accomplish common goals are most prefers to apply for Prometric Testing Walkins in Gurgaon. So candiadtes to crcak the competition you must know the model papers right. To help we had updated here like Prometric Testing Placement Papers along with Test Patterns. Hence work hard and attend the interview without fail.
Also Check: Freshers Jobs
How to qualify HR Interview? Click the link and prepare well which will be useful to clear teh final round of selection process. If aspirants need Prometric Testing Interview Questions have glance overview and work hard. So Prometric Testing wants desirable candiadtes who can work with different Site and Onshore engineers to support. Therefore individuals check all the details and attend the interview in respective dates. Hence for more job updates keep in touch with our website All India Jobs.
Prometric Job Description
- Support the clients & provide resolution of procedural, process, information and also technical problems for requests from testing center administrators submitted by Inbound Calls, email, chat.
- Multitask and support customers on more than one channel, call & chat at the same time.
- Document & provide an audit trail of all problems and resolutions (problem description, troubleshooting steps are taken, resolution) through the use of Incident Management tool.
- Also, Take ownership of problems, and follow appropriate escalation paths to ensure the issues are resolved in timely and efficient ways to meet customer service and Global Help Desk metrics.
- Work with different Site / Onshore engineers to support
Regular Follow-up with the customer and various resolver groups or teams to work towards resolution of
- open tickets.
- Work cooperatively with other team members including those in other regions.
- Recommend changes or additions to existing procedures that will improve the overall efficient operation of the Global Help Desk support model.
- So Identify systematic problems and recommend opportunities for improvement that will eliminate or reduce problems in the Windows XP & Win seven platform based Prometric Applications.
- Act as advocates for the testing center administrators to ensure their needs and concerns are addressed and escalated.
- Hence Follow established procedures for the call and chat referral, escalation and problem resolution with Level 2 Engineers globally.
- Perform other duties as assigned.
- Working knowledge of Active Directory preferred
- Logical bent of mind to isolate the cause of the technical issues.
- Also must be Proficiency in Remote Desktop troubleshooting, router & LAN troubleshooting
- Hence Learn new skills and demonstrate high levels of proficiency with new technologies, tools. Also procedures as required.
Prometric Required Skills
- Graduate in any discipline
- So experience 1 to 2 Years of Technical Helpdesk required
- Excellent customer service skills and focus.
- Also, Ability to communicate in English (written and verbal) in a clear, concise and patient manner.
- Excellent listening and conversational skills
- Ability to work in NIGHT Shift with rotational weekly off
- So Proficiency with Command Prompt, XP, Win 7 and general networking commands and hardware configuration support.
- Understands Printer Troubleshooting
- So Ability to work in a dynamic environment and adapt quickly to change.
- Ability to work as part of a team to accomplish common goals.
- Good conflict resolution skills.
- Also, candiadtes should have Good typing skills
Prometric Testing Private Limited Company Profile
Prometric is a trusted test development and delivery provider to more than 400 organizations worldwide. So on their behalf, we securely deliver an average of 10 million exams per year to people who are seeking to improve their lives. Also Whether by starting a new career, further developing their skills to improve on an existing one, adding to their qualifications for a promotion, taking school entrance exams or only for professional development, people taking tests want a reliable, convenient and hassle-free experience. Hence Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors. Therefore check an official website
How Can You Apply For Prometric Testing Job Openings
Caniddates are looking for jobs in Gurgaon location. Prometric Testing is conducting walkin drive for 1-2 years experiance professional in teh role of Testing Support Analyst. Hence interested aspirants can walk for the interview.
Prometric Testing Walkin Details
Walkin Date: 15th & 16th March 2018
Walkin Time: 4 pm onwards
2nd Floor, DLF Infinity Tower – A Sector-25,
Phase 2, DLF City Gurgaon 122 002.
Mandatory Documents To Carry For Prometric Testing Interview
Updated REsume with Experiance
Govt Id proof
Finally, the given infromation Prometric Testing Walkin Drive will applicable for the individuals who are having a hand on experiance in Testing Support Analyst role. So graduates if not bookmarks our website All India Jobs for Daily Walkins.
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