AMAZON WALKIN DRIVE DETAILS
|Experience||0 – 5 Years|
|Job Role||Associate, Senior Associate – (NonTechnical)|
|Salary||INR 1,75,000 – 3,75,000 P.A. Transport Allowance, Sodexo meal vouchers, Night Shift Allowance, Over Time Benefits, and Performance Incentives.|
Amazon Job Description
- We invite freshers and experienced candidates with good communication skills for Customer Service.
- Immediate openings for CS
- International Voice: 2.5 to 3.5 LPA
- Non Voice (Email / Chat): 1.7 to 2.8 LPA
- Transportation Specialist: 1.7 to 2.8 LPA
- VCS (Work from Home): 1.7 to 2.5 LPA
- Additional benefits – Sodexo, transport allowance (If applicable), Night Shift Allowance, Over time.
- Minimum qualification is 10 + 2.
- Any graduate, PG is eligible to apply.
Amazon Required Skills
- Willingness to work in 24*7 environment.
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
- Excellent communication skills (written and verbal).
- Good comprehension skills ability to clearly understand and state the issues customers present.
- Excellent documentation skills.
- Work successfully in a team environment as well as independently.
- Ability to communicate correctly and clearly with all customers.
- Ability to concentrate follow customers issues without distraction to resolution.
Amazon Computer Knowledge Skills
- Demonstrates an ability to learn in various media.
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
- Excellent typing skills.
- Ability to use a desktop computer system.
- Demonstrates an ability to successfully navigate websites.
- Demonstrates a proficient knowledge of email applications.
- Demonstrates an understanding of the Internet, Amazon.com website, and competitor websites.
- Ability to successfully adapt to changes in the work environment.
Amazon Customer Focus
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
- Demonstrates conflict resolution, negotiation, and de-escalation skills.
- Ability to empathize with and prioritize customer needs.
- Flexible with the working schedule, may be expected to work weekends, holidays and events.
- Demonstrates interpersonal skills with a diverse customer base.
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
- Ability to determine customer needs and provide appropriate solutions.
- Maintain regular and reliable attendance, including the daily schedule as assigned.
Amazon Problem Solving Skills
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
- Ability to approach problems logically and rationally.
- Ability to maintain composure in highly escalated situations.
- Action oriented and self-disciplined.
- Ability to quickly and effectively prioritize work time in various departments to meet the business need.
- Qualified candidates will be comfortable in a multitasking, high-energy environment.
- Organized and detail-oriented.
- They will be creative and analytical problem solvers with a passion for excellent customer service.
Amazon Company Profile
How To Apply For Amazon Jobs
Amazon Walkin Details
Survey Number-109, 110, 111/2, Nanakramguda Village
Serlingamplayy Mandal, Ranga Reddy Dist.
Hyderabad – 500032.
- Carry a copy of updated Resume.
- Recent Passport Size photos.
- Education certificates (X, XII & Degree).
- ID Proof and Address proof (Aadhar preferable).