Groupon Shared Services Walkin Drive | 2014, 2015, 2016 and 2017 Pass Out Freshers Jobs | 2nd to 8th August 2017

Groupon Shared Services Walkin Drive

Groupon Shared Services Walkin Drive | 2014, 2015, 2016 and 2017 Pass Out Freshers Jobs | 2nd to 8th August 2017. Groupon is hiring for Non-Voice Process jobs. Aspirants who had completed graduation in 2014, 2015, 2016 and 2017 and having at least 0 – 4 years experience in particular field or any discipline are required. Experience in e-commerce or back office environment will be an added advantage. Contenders who are interested in working with Groupon Shared Services company must have the requirements which are mentioned by the officials of  Groupon.

Candidates who are going to appear for Groupon Shared Services walkin recruitment those candidates must have Strong communication and interpersonal skills. Ability to work in any shift based on business needs is mandatory for these Groupon latest job openings in Bangalore. Ability to work under pressure and adapt quickly to adverse situations.

Before going to attend for the Groupon Shared Services Careers aspirants have to check Groupon Model Papers and Groupon Test Papers. It will help the contenders during their preparation and improves their time management skills. Candidates need to do more practice to get selected in the Groupon Shared Services Company. For more updates regarding Groupon Shared Services Private Limited Recruitment keep on visiting All India Jobs for latest current updates.


Company Name Groupon Shared Services Pvt Ltd
Qualification Any Graduate
Experience 0 – 4 Years
Job Location Bangalore
Job Role Associate, Senior Associate – (NonTechnical)
Salary Not Disclosed by Recruiter
Industry Internet, E-commerce

Groupon Shared Services Job Description

  • Title: Customer Support Representative & Sr.Customer Service Representative.
  • Process: Non-Voice (Email & Chat).
  • Fresher Batch – 2014, 2015, 2016 & 2017.
  • Experience: 0 – 4 years.
  • Dress Code: Casuals.
  • Communication: Excellent Verbal and Written Communication is mandatory.
  • Work Timings: Night Shift – predominantly.
  • Transportation: Cab Provided.
  • Notice Period: Immediate Joiners preferred.
  • Work Envy: Flexible and Friendly.
  • Education: Any UG, PG should be completed.
  • Work Location: Bangalore.
  • The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience.
  • We’re looking for brilliant, full-time English speaking, reading, writing customer service professionals to join our brand new office in Bangalore.
  • If you’re quick on your feet and have exceptional people skills, then we want you on the team.
  • Individuals who thrive in our CS team are web savvy and have high degrees of empathy, patience, and resourcefulness.
  • This role will be supporting Groupon International Operations.
  • This team will be on the front lines working with our users every day.

Groupon Shared Services Responsibilities

  • Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer.
  • Identify and escalate issues appropriately.
  • Be the first point of contact to handle and resolve customer complaints.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails and chat.
  • Manage time and productivity to meet daily individual and team ticket targets.
  • Resolve customer issues in a timely and consistent manner.
  • Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features.
  • Research information and troubleshoot problems using available resources.

Groupon Shared Services Qualification Details

  • Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment Strong written and verbal communication skills.
  • Ability to work in any shift based on business needs.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and adapt quickly to adverse situations.
  • Minimum Experience: Fresher – 2013, 2014, 2015, 2016, 2017 / 0 – 5 Years experience.
  • Experience in e-commerce or back office environment will be an added advantage.
  • Comfort in a computer based role for up to 8 hours a day.
  • Skilled and eloquent in writing.

Groupon Shared Services Company Profile

Groupon is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company’s global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world. Shoppers discover the best a city has to offer on the web or on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and find a curated selection of electronics, fashion, home furnishings and more with Groupon Goods. Groupon is redefining how traditional small businesses attract, retain and interact with customers by providing merchants with a suite of products and services, including customization deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively.

How To Apply For Groupon Shared Services

Groupon Shared Services walkin is for graduate candidates. Groupon is decided to recruit capable candidates for the Customer Support Representative & Sr. Customer Service Representative role. 2014, 2015, 2016 and 2017 pass out candidates are eligible to attend walkin drive on 2nd to 8th August 2017.

Groupon Shared Services Walkin Details

Walkin Date: 2nd to 8th August 2017
Walkin Time: 10:30 AM – 1:30 PM


Gopalan Global Axis (IT SEZ) – (Unisys & Harman Building) 3rd Floor,
G-Block, Road 9, KIADB Export Promotion Area, 
Whitefield, Opp Satya Sai Hospital,
Bengaluru 560066.

Contact Person: Versha Gupta – TA Team (HR).

Important Certificates Need To Carry For Interview

  • Bring Latest Resume
  • Please carry your original ID proof (PAN card, Driving License or Aadhar Card)
  • All original educational & employment documents
  • Recent Passport photos

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