GlobalLogic Walkin Drive in Gurgaon | Hiring 0 – 4 Years Experience | 21st July 2017. Are you searching for IT – Software Jobs, you are at right place. We hope the entire information is useful for job hunters. GlobalLogic is conducting walkin drive in Gurgaon for Graduate candidates. Contenders who are having at least 0 – 4 years experience can attend for the latest job openings in Gurgaon location on mentioned walkin dates.
GLOBALLOGIC RECRUITMENT DETAILS 2017
|Company Name||GlobalLogic Technologies Limited|
|Experience||0 – 4 Years|
|Job Role||Associate, Senior Associate – (NonTechnical)|
|Salary||Not Disclosed by Recruiter|
|Industry||IT – Software, Software Services|
GlobalLogic Job Description
- Qualification: Graduate in any discipline.
- Experience: 1 – 4 Years
- Location: Gurgaon
- Shift: 24*7 (any 9-hour shift around the clock).
GlobalLogic Job Requirements
- Graduate in any discipline.
- Ability to work collaboratively in a diverse team environment.
- Preferred to have 1 year of relevant work experience in product support via Chat & email.
- Strong analytical, problem-solving and troubleshooting skills.
- Proactive approach (ability to discern trends and solutions to process, user issues, ability to innovate and suggest process improvements).
- Capable of thinking critically.
- Good keyboarding skills.
- Excellent written communication skills in English for email and chat support channels.
- Open to ideas, feedback.
- Open to work in 24*7 environment including holidays.
- Enthusiasm for customer service.
- Attention to detail with the ability to complete a large volume of work quickly and independently.
- Team player with very good interpersonal skills and forward-looking attitude.
GlobalLogic Key Responsibilities
- Provide chat, email support to resolve user problems with proactive troubleshooting.
- Identify and report Partner, user issues & feedback through appropriate channels.
- Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.
- Master the use of our support channels, processes & tools.
- CSAT, resolution rate initiatives.
- Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.
- Effectively and judiciously escalate issues with clear communication.
- Support team lead, manager when required.
- Follow predefined (as trained) support procedures and policies.
- Ability and willingness to quickly complete large volumes of work with high quality.
GlobalLogic Interview Process
- Written Test – 1 hour (Communication Assessment)
- Typing speed test – 1 Minute
- Face to Face Interview
GlobalLogic Company Profile
How To Apply For GlobalLogic Jobs
GlobalLogic Walkin Details
Walkin Date: 21st July 2017
Walkin Time: 9:00 AM – 1:00 PM
GlobalLogic Technologies Limited
ASF Insignia SEZ Private Ltd.
Grand Canyon Building, 12th floor,
Block D&E, Off Gurgaon, Faridabad Road,
Tehsil Sohna, Gwal Pahari,
Gurgaon, Haryana – 122003.
POC: Madhu Tiwary, Priyank Dixit
Mandatory Testaments To Carry For Any Interview
- Updated Copy of Resume
- Original Govt Identity Proof
- Photocopy of All Educational Mark sheets.
- 2 Recent Passport size photos.