Vodafone Hiring for freshers in Ahmedabad – Apply Online

Vodafone Recruitment 2016


Vodafone Hiring for freshers in Ahmedabad – Apply Online. Vodafone Job Openings in Ahmedabad for Associate position. Any Graduate freshers are eligible to apply for this position. Interested and eligible candidates can apply online through the below provided link.

Vodafone Hiring for freshers in Ahmedabad:

Company Name Vodafone Shared Services India
Qualification Any graduate
Experience Freshers
Job Location Ahmedabad
Job Role Associate
Industry Type IT
Salary Not mentioned
Website www.allindiajobs.in



Role Purpose:

  • Role purpose is to identify and hire and agent who would be able to cater to Vodafone Ireland consumer customers on chats.
  • The queries on chats would revolve around all the services currently available to Vodafone IE customers.

Primary Skills: 

  • Excellent communication skills, analytical skills and should be a team player, experience with chat environment.

Typical Outputs:

  • The agent will have the following KPI’s that his performance will be gauged on the below
  • NPS
  • Chats per hour
  • Internal Quality score
  • Average handling time
  • Average chat time
  • Productivity & login
  • Schedule & break adherence
  • Leave management
Interfaces:

  • End vodafone Ireland customer
  • Need to be a strong team player
Behavioral/ Personality:

  • Good typing skills
  • Good communication skills
  • Good convincing power
  • Good vocabulary
Desired Profile:

  • Good communicaiton skills,good typing speed
  • Previous experience of a live chat process(preferably on the bold chat application)
  • knowledge of Irish culture

Vodafone Selection Process:

  • Aptitude Test
  • Technical Interview
  • HR Interview

Document Required (Original and Photocopies):

  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years’ mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Location:

Vodafone Shared Services India 

Vodafone House, Ground Floor, 

Corporate Road Off. S. G, Highway, 

Prahllad Nagar, Ahmedabad City.

How To Apply For Vodafone Recruitment 2016:

Apply Here

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