Amazon Job Openings in Pune for Freshers From 10th to 14th August 2015

Amazon Recruitment freshers in Pune 2015

Amazon Job Openings in Pune for Freshers From 10th to 14th August 2015. Amazon Job Vacancies in Pune for freshers as Customer Service Associate position. Any graduate  freshers are eligible to apply for this position. Openings For Freshers At Amazon Pune. Interested and eligible candidates can apply online for registration through below provided link.  

Also Check: Amazon Placement Papers

Company Name
Any Graduate
0 – 5 Years
Job Location
Job Role
Customer Service Associate
1,50,000 – 2,25,000 P.A.
BPO / Call Centre / ITES

About The Company: strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Description:

  • We invite Freshers and Experienced professionals with excellent communication skills (written and verbal) for Customer Service Associate roles.

Skills Required:

Communication Skills:
  • Excellent communications skills (Written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills– ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customer issue without distraction to resolution
  • Good composition skills– ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently 
Computer knowledge/ Skills:
  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrable understanding of the Internet, website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media
  • Ability to successfully adapt to changes in their environment 
Customer Focus:
  • Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrable interpersonal skills with a diverse customer base
  • Demonstrable conflict resolution, negotiating, and de-escalation skills
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including daily schedule as assigned
  • Flexible with working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
  • Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
  • Ability to approach problems logically & rationally
  • Action oriented and self-disciplined
  • Organized and detail oriented
  • Ability to quickly & effectively prioritize work time in various departments to meet business need
  • Ability to maintain composure in highly escalated situations
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service 

Amazon Selection Process:

  • Aptitude Test
  • Technical Interview
  • HR Interview

Document Required (Original and Photocopies):

  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years’ mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume

Related Fresher Jobs:

Amazon Walkin Details:

Walk in Date: 10th to 14th August 2015

Walk in Time: 10 AM – 2 PM

Interview Venue:

Amazon Development Centre India Pvt. Ltd.

Trion IT Park, Survey No: 35,

7 Ahmednagar Road, Village Vadgoan Sheri,

Taluka Haveli,

District, Pune 411014

Landmark: Behind In-orbit Mall.

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