Jobs in Gurgaon – Dell Walkin Drive for Freshers on 13th May 2015. Dell vacancies in Gurgaon for freshers as Technical Support Associate Position. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.
|Company Name||Dell International Services|
|Experience||0 – 3 Years|
|Job Role||Technical Support Associate|
|Industry||BPO / Call Centre / ITES|
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Candidate Requirements:
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills in English.
- Minimum Graduates in any stream. (10+2+3)
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- Freshers can apply
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
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Dell Walkin Details:
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon – 122002
Contact Person: Ellora Dutta