IBM Job Openings 2015 for BE, B.Tech , ME, M.Tech Freshers – Apply Online

IBM Job openings in Visakapatnam 2015


IBM Job Openings 2015 for BE, B.Tech , ME, M.Tech Freshers – Apply Online. IBM  Job Openings in Visakhapatnam for freshers as Technical Support Associate position. Interested and eligible candidates can apply online through the below provided link.

Also Check: IBM Placement Papers

Company Name IBM India
Qualification BE, B.Tech , ME, M.Tech
Experience 0 – 20 Months
Job Location Visakhapatnam
Job Role Technical Support Associate
Industry Type IT – Software
Salary Not mentioned
Website www.allindiajobs.in


Responsibilities:

  • First level support for clients-Via Phone, Email, and Instant Message
  • Answer “how to” questions
  • Answer technical questions
  • Answer new release/upgrade questions
  • Route clients to finance when appropriate
  • Provide superior customer service and training to clients.
  • Provide quick problem solving including, but not limited to, fixing errors, creating alternative methods of completing a task, correcting user errors, and correcting system inconsistencies.
  • Provide detailed and accurate cases of all client contact.
  • Provide assistance to the Product Support Manager and other departments when requested.
  • Provide quick problem solving including, but not limited to, fixing errors, creating alternative methods of completing a task, correcting user errors, and correcting system inconsistencies.
  • Become exceptionally familiar with Kenexa’s products and services.
  • Liaise with software engineering, product management and technical consultant teams for up to date information on the tickets and escalations.

Skills Required:

  • Bachelor’s Degree
  • Basic knowledge in Basic computer and troubleshooting knowledge
  • Basic knowledge in Good communication skills
  • Basic knowledge in Team Player
  • English: Fluent
  • Master’s Degree in Engineering
  • At least 2 years experience in Basic computer and troubleshooting knowledge
  • At least 2 years experience in Good communication skills
  • At least 2 years experience in Team Player

How To Apply:

Related Fresher Jobs:

You can also see: IBM Jobs For Freshers

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