Dell Walk-In Drive For Freshers On 23rd and 24th Feb 2015 -Hyderabad

Dell Recruitment Drive 2015

Dell Walk-In Drive For Freshers On 23rd and 24th Feb 2015 -Hyderabad. Openings For Freshers Dell Hyderabad. Walk-In Drives For Freshers In Hyderabad. BE,B.Tech,B.Sc,BCA Freshers Openings At Dell In February 2015. Dell Openings For Freshers At Hyderabad.


Company Name Dell
Qualification BE, B.Tech,B.Sc,B.Com,
BA,B.Arch,BBA,B.Ed,
B.Pharm,BCA,BDS,BHM
Experience 0 – 5 yrs
Job Location Hyderabad
Job Role Technical Support
Salary 2,00,000 – 5,00,000 P.A
Industry BPO
Website www.allindiajobs.in

Role Responsibilities:

  • Troubleshooting of dell laptops.
  • Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
  • Provides support in the inbound or outbound call center
  • Solves Customer Issues on any product- mostly in warranty XPS Systems
  • Routes customers when appropriate to proper support queues 
  • Partners with Technical Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)
  • Responsible for regular adjustments that contribute business metric goals
  • Excels at tolerance for processes and people
  • Solves problems for customers with challenging expectations (often escalated or irate)

Candidate requirement:

  • Should be open to work in night shifts in a 24×7 environment.
  • Should have excellent communication skills in English.
  • Should be open to relocate to Hyderabad

Educational Qualification:

  • Minimum Graduates in any stream. (10+2+3)
  • Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience full time experience.

Desired Profile:

  • 1-3 years of relevant technical troubleshooting experience. 
  • Candidates with technical qualification ( B.tech/ BE with Computer Science and IT)

Dell Walk-In Details:

Walk In Date: 23rd & 24th February 2015

Interview Venue:

Dell International Services India Private Limited
Hyderabad

Contact Person: lakshmi.v
Phone: 7032420001

Related Freshers Jobs:

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