Job Description:

• Trouble shooting for Broadband related issues
• Setting up wireless connection on Laptops and Desktops.
• Connectivity issues with ops Modem, Routers, Hubs and Switches.
• Dealing with network connectivity LAN , WAN and MAN
• Checking the exchange line issues / outages / fixing appointment with the technician at UK.
• Inbound Customer service, general information related to customers account/billing query etc.
• Up selling accounts/Plan.
• Information related to customer order for new connection.

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).

Skill set required:

• Excellent Communication Skills with neutral accent.
• Immediate joining required.
• Willing to Work in Night/ Rotational Shifts.
• Basic knowledge of networking concepts required for broadband related to trouble shooting.

Other Benefits Include:

• Opportunity of fast track career growth.
• International Standard Facilities.
• Regular Get together and other cultural programs
• Doorstep Pick-up and Drop available
• 5 days working
• Performance Appraisal Once in a year
• Opportunity to do MBA while working with HCL
• Opportunity to do PGDM from IMT Ghaziabad
• Career Progression Programs
• Incentives
• Attendance Allowance
• Process Allowance
• Overtime Allowance

HCL Walkin Details:

Walkin Date: 28th & 29th January 2015

TIME: 10:00 AM to 6:00 PM

VENUE DETAILS:

HCL Technologies,

A-22 Sector 60 Noida.

(Nearest Metro Station – Noida City Center)

SPOC Name: Rashmi Negi / Sony Verma

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