HCL Off Campus Recruitment For Freshers on 31st January 2015 – BE,B.Tech.

HCL Off Campus Recruitment 2015

HCL Off Campus Recruitment For  Freshers on 31st January 2015 – BE,B.Tech. Freshers Openings At Chennai In February 2015. Off Campus Drives For Freshers At Bangalore. BE,B.Tech Freshers Jobs 2015. 

You can also see: HCL Placement Papers

Company Name HCL
Qualification BE,B.Tech
Experience 2013,2014 Freshers
Job Location Bangalore, Chennai
Job Role Graduate Engineer Trainee
Salary 1.80 LPA
Industry IT
Website www.allindiajobs.in

Job Description:

  • Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
  • Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
  • Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
  • Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
  • Administer and provide User account provisioning & activities
    Assign work orders / incidents to appropriate support teams and follow up until closure.
  • Route problems to internal 2nd and 3rd level IT support staff
  • Escalate complex problem to appropriate support specialists
  • Routine maintenance updates with other IT staff and business units
  • Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
  • Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT
  • Infrastructure components for customers end users
    Identify, evaluate and prioritize customer problems and escalations
  • Participate in on-going training and departmental development
  • Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Eligibility Criteria:

  • 2013/2014 B.tech/BE/ (Branches – EEE, CS, IT, ECE, E&I)/BCA/BSc/MCA
  • 50% throughout in academics
  • No standing arrears
  • Willing to relocate anywhere in India/Abroad
  • Willing to sign the Service Agreement as applicable
  • Willing to work in 24*7 environment

HCL Off Campus Details:

Off Campus Date: 31st January 2014

Interview Time:
9 AM 10 AM

Interview Venue:

AMC Engineering college
18th Bannerghatta Road, Kalkere

You can also see: HCL Registration Link For Freshers

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