Akosha Jobs For Freshers – Recruitment Interview On 20th September 2014

Akosha Jobs For Freshers

Akosha Jobs For Freshers – Recruitment Interview On 20th September 2014. Akosha BPO Job Openings in Delhi For Client Servicing Freshers.  Interested and eligible candidates can apply online through the below provided registration link.

Company Name Akosha
Qualification Any Graduate, Any Post Graduate
Experience Freshers
Job Location New Delhi
Job Role Client Servicing Executive
Salary 1.2 – 1.56 LPA
Industry BPO
Website www.allindiajobs.in

Interview Process:

  • Situation test
  • HR Round
  • Operational Round (GD may be conducted if turnup is huge)

Job Responsibilities:

  • Speaking to the customers as you do with your best friends and family to understand their problems
  • Empathize with them on a personal level and listen to what they are saying before questioning.
  • Candidate must always inform the customer about relevant updates even before he/she asks you.
  • Work closely with your team mates to make your customers happy.
  • Identify key trends and factors responsible for customer satisfaction.
  • Answer calls and respond to emails.
  • Handle customer inquiries both telephonic and by email.
  • Manage and resolve customer complaints.
  • Provide customers with product and service information.
  • Identify and escalate Urgent issues and route calls to appropriate resource.
  • Follow up and Document all customer calls information and maintain Monthly call reports.

Desired Candidates Profile:

  • Good Written Skills with excellent Communication skills.
  • Candidate Should be Stress tolerance.
  • Excited about joining a team of passionate individuals trying to solve real problems in India
  • Someone who finishes his job before going home.
  • Diligent about taking notes, managing tasks list.
  • Candidate must have ability to take at least 100 calls in a day

Interview Tips:

  • Basic idea what Akosha is doing.
  • Read Akosha’s story.
  • Read this Job Description carefully.

How To Apply:

Vacancies for this position have been filled.

Related Freshers Jobs:

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