Dell Hyderabad Walkin Drive for freshers and Experienced On 11th August 2014
Dell Hyderabad Walkin Drive for freshers and Experienced On 11th August 2014. Dell Recruitment drive for freshers as Customer Care – Voice Process Position. Dell Job Vacancies in Hyderabad. Any Graduate freshers are eligible to attend this drive. Interested and eligible candidates can directly walkin to below mentioned address.
|Experience||0 – 4 Year|
|Job Role||Customer Care – Voice Process|
- Fields inbound contacts (voice/email, etc).
- Focuses on delivering a positive customer experience according to Dell standards.
- Responsible for pre-sales and post-sales service to customers.
- Facilitates customer order fulfillment.
- Monitors and tracks issues to ensure accurate resolution.
- Provides direct product/service advice and guidance to customers.
- Records and coordinates the status of equipment returns, replacements, sales orders, delivery schedules and financial transactions.
- Applies experience and judgment to make decisions or resolve issues within defined options or standard protocols.
- Anticipates problems and recognizes when to deviate from standard practices.
- Should be open to work in night shifts in a 24×7 environment.
- Should have excellent communication skills in English.
- Should be open to relocate to Hyderabad
- Telephone etiquette skills and ability to articulate and simplify customer issues and solution.
- Complex problem solving skills.
- Graduates in any stream. (10+2+3)
- Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience full time experience.
Dell Walkin Details:
Walk-in Date: 11th August 2014
Walk-in Time: 11 AM
Dell International Services India Pvt Ltd
Plot # 42, Hitec City Layout 500081,
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