IBM Walkins in Bangalore and Hyderabad On 10th May 2014
IBM Walkins in Bangalore and Hyderabad On 10th May 2014. IBM Jobs in Hyderabad, Bangalore For Technical Support Associate. Must have 0 to 4 years of experience to attend this walkin drive. Interested candidates can directly appear for the walkin interview along with the below mentioned mandatory documents.
|Education||Any Degree, Diploma|
|Experience||0 to 4 Years|
|Job Role||Technical Support Associate|
- Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- Must have technical experience and skills in the areas of problem determination, creativity and analysis.
- Ability to meet a set of defined account agent productivity measurements.
- Understanding of operating systems
- Freshers/ (Experienced up to 4yrs)
- Bachelor’s Degree/ Diploma (12+3) -15 Years education Mandatory.
- Fluency in Communications Skills (both spoken and written)/ soft skills
- Excellent Communication skills
MANDATORY DOCUMENTS TO BE CARRIED:
- Updated Resume
- Copy of this Job Posting is Mandatory
- Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original
Hyderabad Walk-in Venue:
Bangalore Walk-in Venue:
If this job doesn’t suits your qualification or profile then register at IBM careers site: IBM Registration Link
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