Technical Support Engineer Jobs at CSS Crop| Job Opening For Freshers/Exp – January 2014
Company Name : CSS Crop
Qualification : Any Graduate
Experience : 0 – 3 years
Job Location : Chennai
Job Role : Technical Support Engineers
* Must possess excellent oral and written communication skills in English
* Flexible to work in 24/7 environment.
* Excellent Listening & Probing skills
* Excellent customer orientation and grasp of customer service
* Exhibit strong interpersonal skills, positive and customer centric approach
Job Responsibilities :
* Assist customers to troubleshoot by providing a consultative approach to resolve issues.
* Respond to called-in inquiries from clients regarding their products and related services.
* Maintain high level adherence and compliance towards policies, process and procedures.
* Provide exceptional customer service at all times.
* Ensure all transactions are documented appropriately
* Strong technical knowledge in networking is mandatory.
Note: Interested candidates walk in to the below mentioned venue From Mon – Friday
AMBIT IT PARK
Ambattur industrial estate
Contact Person : Sumaya – HR