Technical Support Engineer Jobs at CSS Crop| Job Opening For Freshers/Exp – January 2014




Technical Support Engineer Jobs at CSS Crop| Job Opening For Freshers/Exp – January 2014


Company Name  : CSS Crop

Qualification      : Any Graduate

Experience        : 0 – 3 years

Job Location      : Chennai

Job Role           : Technical Support Engineers


Job Description:

* Must possess excellent oral and written communication skills in English

* Flexible to work in 24/7 environment.

* Excellent Listening & Probing skills

* Excellent customer orientation and grasp of customer service

* Exhibit strong interpersonal skills, positive and customer centric approach

Job Responsibilities :

* Assist customers to troubleshoot by providing a consultative approach to resolve issues.

* Respond to called-in inquiries from clients regarding their products and related services.

* Maintain high level adherence and compliance towards policies, process and procedures.

* Provide exceptional customer service at all times.

* Ensure all transactions are documented appropriately

* Strong technical knowledge in networking is mandatory.

Note: Interested candidates walk in to the below mentioned venue From Mon – Friday

Venue:

CSS CORP

AMBIT IT PARK

Ambattur industrial estate

Chennai.

Contact Person : Sumaya – HR


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