Genpact Walkin Drive For Freshers and Experienced ( 0 – 2 Years) For The Position of Associate and Senior Associate From 1st To 6th Dec 2012 ( Except Sunday)

Company Name:        Genpact

Website:      
    www.genpact.com

Qualification:
       B.Sc , B.Com , B.A , BBA , BHM

Experience:
        0-2 Years

Location:  
       Delhi

Job Role: 
        Associate/ Senior Associate -(Non – Technical)

Job Description:

   
– Take inbound calls
  
– Comprehend customers queries / Complains / Comments
 
– Display empathy/ understanding of the issue/ concern towards customer
  
– Provide quick an effective resolution to the customer’s queries
  
– Handling multiple tasks simultaneously
  
– Has a pleasant attitude
  
– Wants to delight customers, above and beyond call of duty
  
– Has a knowledge of customer needs
  
– Is able to communicate clearly, both written and in speech
  
– Talks in a way the customer can understand
  
– Is able to handle complaints, even irate customers
  
– Works accurately and with eye for details
  
– Is able to use automated information systems to analyze the customers situation

Desired Profile:   
– DAY SHIFT – 6 Days Working
  
– Qualification / Skills
  
– Graduation in any STREAM
  
– 0 -2 years of experience
  
– Freshers shall also be considered
  
– good communication skills
  
– Fluent in English
  
– Excellent Analytical skills.


Note:

If one choose to walkin write priya on top of the resume.(mendatory)


Walkin Details:


Walkin date:
1st Dec to 6th Dec ( Except Sunday)

Walkin Time:
10 am to 2 pm
 
Venue:



DITP,DMRC building,
8th floor genpact
behind shashtri park metro station,shashtri park
delhi-110052.

Source: Click Here

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