Genpact Recruitment Drive For Freshers and Experienced From 22nd to 28th Dec 2012

Company Name:       Genpact

Website:         www.genpact.com

Qualification:        Any Graduate

Experience:     0 – 2 Years

Location:         Dehradun

Job Role: Associate/Senior Associate -(NonTechnical)

Job Summary :

–    Take inbound calls

–    Comprehend customers queries / Complains / Comments

–    Display empathy/ understanding of the issue/ concern towards customer

–    Provide quick an effective resolution to the customer’s queries

–    Handling multiple tasks simultaneously

–    Has a pleasant attitude

–    Wants to delight customers, above and beyond call of duty

–    Has a knowledge of customer needs

–    Is able to communicate clearly, both written and in speech
  
–    Talks in a way the customer can understand

Desire Profile:

–    Good Communication Skills.

–    Candidate should be flexible with shifts.

–    Handling customer queries over call.

–    Candidate should be a team player.

–    Fresh Graduates to 2 year of experience shall be considered

–    Should possess excellent Oral Communication Skill

Must Cary The Following Documents at The Time of Interview:

–    One copy of updated resume

–    One passport photograph

–    One photo-identity proof

Walk-In Details:

Walk- inDate: Dec 22nd to Dec 28th (Including Sunday – Dec 23rd & Excluding Dec 25th )

Walk-in Time: 10am to 3 pm

Venue:

Plot – 23,
IT Park,
Shastradhara Road,
Dehradun

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