Convergys Walkin Drive For Associate and Senior Associate Positions – Freshers & Experienced


Company Name: Convergys

Website:
www.convergys.com

Qualification:
Any Graduates – Any Specialization

Experience:
Freshers or Experienced

Location:
India-Maharashtra-Thane

Job Role:
Associate/Senior associate

 
Note: Grad Freshers can also apply. BE and Btech with 6 months of international call center experienced  people only can apply.
 

Job Description:
 
– Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

– Listen attentively to customer needs and concerns; demonstrate empathy.

– Clarify customer requirements; probe for and confirm understanding of requirements or problem www.allindiajobs.in

– Meet customer requirements through first contact resolution.

– Confirm customer understanding of the solution and provide additional customer education as needed allindiajobs.in

– Prepare complete and accurate work and update customer file.

Desired Profile:
 
– Graduates with excellent oral and written communication skills.

– Undergraduate with 1 year International BPO Experience.

– Should be open to work in Night shifts allindiajobs.in

– Outstation candidates/Ghaziabad residing candidates who can relocate can send their resumes.

– Prior experience in Customer Service industry will be an added advantage.

– Candidate with good customer service skills would be preferred.

Note:
 
Interested Candidates can also directly Walk-in along with updated resume & two passport size photographs at the following venue.

Venue:

Convergys India Service, 
E-158, Kalkaji,
New delhi, 
Near Deshbandhu College,
Walkable Distance from Nehru Place Metro Station.

Contact Person :
Shipra(HR)

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