FIS Hiring Freshers For IT Help Desk – Night Shifts – B.Sc, BCA, BE, B.TECH Graduates

Company Name:     Fidelity National Information Services, Inc.(FIS)


Qualification:    B.Sc, BCA, BE, B.TECH

Experience:       Freshers / 1 year

Work Location:

Job Description:

FIS Hiring Fresher willing to work in NIGHT Shift for our  ITSD- Legacy EFD Help-desk. Should have good communication.

Desired Profile:

–> Manage Stand Alone Shifts during weekdays and weekend shifts ensuring timely completion of e-mails and voice responses

–> Sharing of Process Knowledge with the team and enhancing process documents (Procedures, SOP’s, Escalation. etc)

–> Responsible for Fulfillment and Ticket Follow Up to reduce Customer Complaints

–> Work Allocation for e-mail responses

–> Responsible for supervisory calls during stand alone shifts.

–> Candidates with MCSE/CCNA certifications preferred.

How To Apply:

Apply Here

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