Tech Mahindra Walkin Recruitment in Bangalore | Service Desk Analyst Jobs | 23rd to 27th October 2017

Tech Mahindra Walkin Recruitment in Noida



Tech Mahindra Walkin Recruitment in Bangalore | Service Desk Analyst Jobs | 23rd to 27th October 2017. Tech Mahindra is going to conduct the latest walkin Drive in Bangalore. Freshers, as well as experienced candidates, can attend for the Recruitment Drive which is on 23rd to 27th October 2017. Here in this page, we are providing the complete details about the drive. This is a good opportunity for the job seeking candidates who had completed Graduation in any discipline.


Should have good knowledge and minimum 2-4 years of experience. The candidates who had cleared the interview process will get the attractive salary based on performance as per the norms of the Tech Mahindra company. From this post, aspirants can easily get the complete details about the Tech Mahindra Walkin Recruitment in Bangalore. Aspirants who are going to appear for the interview have to prepare well to crack the Recruitment process.

You Can Also Check: Tech Mahindra Interview Questions

To guide the candidates we are providing the Tech Mahindra Syllabus and Tech Mahindra Previous Question Papers. In the following section of this page, we are providing the complete job description and required skills. Contenders who had technical background can attend for the Tech Mahindra Careers. The interview process starts from 9 AM onwards in walkin dates every day. Keep on visiting our website www.allindiajobs.in for more latest updates.

TECH MAHINDRA WALKIN DETAILS


Company Name Tech Mahindra
Qualification Any Graduate, B.Com, B.Sc, BCA
Experience 2 - 4 Years
Job Location Bangalore
Job Role Associate, Senior Associate - (Technical)
Salary INR 1,00,000 - 3,00,000 P.A.
Industry BPO, Call Centre, ITES
Website www.allindiajobs.in

Tech Mahindra Job Description

  • Dear Candidate, Greetings from Tech Mahindra!
  • We are hiring for Service desk Analyst.
  • Basic knowledge on Service Desk with written and oral communication skills. 
  • No certifications or in-depth Technical requirements are needed. 
  • Candidates to be having experience of International Voice Process background. 


Tech Mahindra Key Accountabilities

  • Respond quickly to all queries and incidents. 
  • Documentation, recording & updating incident details in CRM tool.
  • Communication, alerting technical staff via assignments and escalating to Resolver group.
  • Monitoring & Tracking, reviewing the progress of an incident and keeping the customer informed.
  • Support & Classification, making an initial assessment into the nature of the incident, assessing the severity, impact and risk. 
  • Answering queries and resolution of straight forward incidents.
  • Communicating major IT incidents to affected customers.
  • Escalation of unresolved cases to next level application specialist teams. 
  • Closure, formally closing incidents. 
  • Initial review and evaluation of the case. 
  • Manage incidents, including via telephone, Chat & email.
  • 1st line application support and diagnos.
  • Assisting the client with L1 and L1.5 Support activities. 

Tech Mahindra Candidate Profile

  • At least 1-6 years in Help Desk/Service Desk/ Tech support environment desirable or similar profile from an International voice process. 
  • Fluent in English verbal and Nonverbal.
  • Excellent telephone skills.
  • Customer focused. 
  • Ability to multi-task and prioritize workload.
  • Ability to adapt to continuously changing procedures and environment.
  • Team player with strong interpersonal skills.

Tech Mahindra Company Profile

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai. Part of the Mahindra Group, Tech Mahindra is a US$4.5 billion company with over 115,900 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes. Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012. Tech Mahindra, on 25 June 2013, announced the completion of a merger with Mahindra Satyam.


Company Name Tech Mahindra
Key people Anand Mahindra (Chairman & Founder), Vineet Nayyar (VC), CP Gurnani (CEO)
Founded 1986
Headquarters Pune, India
Number of employees 115,980
Industry IT services, IT consulting





How To Apply For Tech Mahindra Job Vacancies


Aspirants who had the wish to work in MNC Company must utilize this opportunity to get settled in Tech Mahindra. Who had possessed graduation can attend for Tech Mahindra walkin drive on below mentioned dates in Bangalore locations.

Tech Mahindra Walkin Details

Walkin Date: 23rd to 27th October 2017
Walkin Time: 12:00 PM - 4:00 PM

Venue

Tech Mahindra Pvt Ltd
45-47 KIADB Industrial Area,
Building # ITC -4, Reception 2nd floor, 
Conference room,
Electronic City Phase-2, 
Bangalore 560100.

Contact: Soujanya N

Mandatory Credentials Need To Bring For Interview
  • Please carry an ID proof along with the resume while coming down for Interview.
  • Latest passport size photos
  • All Educational documents