Max Life Walkin Recruitment in Gurgaon | 24th to 26th April 2017. Max Life Job openings in Gurgaon for Graduate students as Associate, Senior Associate - (NonTechnical). Freshers with good communication skills both written and verbal can also appear for the interview.
Max Life has declared Recruitment notification for Executive - Customer Service. Candidates who are going to build their bright future they can apply for this vacancies. Interested aspirants can refer sample Max Life Placement Papers and Test Pattern of Max Life which may help you for getting the good score in the test. Interested Candidates can directly attend the drive at the below mentioned venue.
MAX LIFE WALKIN DETAILS
|Company Name||Max Life Insurance|
|Experience||0 - 3 Years|
|Job Role||Associate, Senior Associate - (NonTechnical)|
|Salary||2,00,000 - 2,75,000 P.A.|
Max Life Insurance Responsibilities
- Responsible for Operations of Service Help Desk which includes management of queries and service requests (SR) from the agent advisors /Gos and the customers.
- Resolve Agent Advisor & Customer queries/SR within the defined Service Level Agreements.
- Ensure adherence to documented processes, procedures and controls.
- Ensure training of Customer Service Executives for products, process & procedures.
- Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries are resolved.
- Ensure follow up with customers / Agents to ensure complete satisfaction.
- Publish MIS and Dashboards.
- Ensure end to end closure on escalations.
- Passing on feedback to the users at the backend and ensure timely trainings.
- Ensure no customer request beaches the TAT.
- Coordinating between MLIC and Genpact on various strategic changes.
- Ensure achieving targets on high ageing cases.
Max Life Insurance Measure of Success
- Customer satisfaction scores.
- Agent satisfaction scores.
- TAT of Customer/Agent query resolution as per defined SLA.
- Target on high aging to be met.
- Team Productivity targets to be met.
- Employee satisfaction.
How To Apply For Max Life Insurance Job VacanciesAspirants can attend for the Max Life Insurance Walkin Drive 2017 which is held in Gurgaon on 24th to 26th April 2017. So candidates who are interested they can directly attend for the below mentioned venue.
Walkin Date: 24th to 26th April 2017
Walkin Time: 10:00 AM to 2:00 PM
Max Life Insurance Co. Ltd.
Ground Floor Operations Centre.90-A
Mandatory Documents To Bring For Any Job Interview
- 2 Copies of Your Updated CV
- Valid Id Proof
- Educational Documents
- Recent Passport Size Photo
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