Microland Walkin Drive for Freshers in Mumbai:
|Company Name||Microland Limited|
|Experience||0 - 3 Years|
|Job Role||Technical Service Desk|
|Industry Type||IT-Hardware & Networking|
|Salary||50,000 - 3,00,000 P.A|
About Microland Company:
Microland's Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
- Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner
- Logging Tickets (Incident / Service Request / Information Query) for every user interaction handled
- Providing first level support on Desktops, Peripherals, and Office automation products.
- Route/Assign tickets to the appropriate support group, if necessary.
- Identifying and escalating high-severity, priority issues
- Updating Pending Tickets with timely, precise, accurate updates
- Following-up with end users, if necessary, for closure of pending tickets
- Willing to work for 24*7 shifts
- Candidate should be comfortable for 24*7 shift. no transportation facility.
- Candidate should be good in terms of communication as its for one of the international customer.
- Candidate should be a graduate i.e-10+3 or 10+2+3 or 10+2+4 from affiliated university.
- Candidate should have all the set of documents for the companies worked-Offer letter, salary slip, Experience letter.
Microland Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC/10th Standard pass certificate
- HSC/PUC/Intermediate/12th Standard pass certificate
- All Semester/ Consolidated marks sheets for Graduation, same would be required if highest qualification is
- Provisional Degree / Convocation certificate, , same would be required if highest qualification is masters
- All previous companies Offer letters
- All previous companies reliving letters
- Last 3 months payslips and latest salary revision letter
- ID proof : PAN card /Driving License/Voter ID/Aadhar card
- Recent passport size photo
Related Fresher Jobs:
Microland Walkin Details:Walk-in Date: 16th July 2016
Interview Timings: 10 AM - 5 PM
Off Military road, Makwana Road,
Marol, Andheri (E).
Contact Person: Gayatri Bhogle