Capgemini Walkin Drive for Freshers on 2nd June 2016

Capgemini Walkin Drive 2016

Capgemini Walkin Drive for Freshers on 2nd June 2016. Capgemini Job Openings in Ghaziabad, UP for freshers as Service Desk position. Any graduate freshers are eligible to attend this drive. Interested and Eligible candidates can directly walkin to below mentioned address.

Capgemini Walkin Drive for Freshers:

Company NameCapGemini
QualificationAny Graduate
Job LocationGhaziabad, UP
Job RoleService Desk
Industry TypeIT - Software
SalaryNot Disclosed

Job Description:
  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries  over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy
Desired Skills:
  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a Technical voice process in a 24/7 environment 
Qualification & Criteria:
  • Candidates must be graduating in 2016.
  • 10th and 12th – 60% & Above
  • Graduation ( Aggregate of all semesters till now) – 55% & Above
  • Should have no gaps in education
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates should be ready to execute 2 year service agreement
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension

CapGemini Selection Process:

  • Aptitude Test
  • Technical Interview
  • HR Interview
Document Required:
  • One (1) updated copy of your resume
  • Mark sheets of 10th, 12th and under graduation course up to 5th semester (Photocopy).
  • Two (2) passport size photographs
  • Original and a photocopy of any of the following Photo Identification: College ID card / Driving License / Passport / Voter’s ID Card/Aadhaar Card

CapGemini Walkin Recruitment Details:

Walkin Date: 2nd June 2015

Walkin Time: 9:45 AM

Interview Venue:

Inderprastha Engineering College, 

Plot No. 63, Site IV, Sahibabad Industrial Area, 

Ghaziabad-UP, Delhi-NCR Region 

(800 Meters from Vaishali Metro Station) 

Contact person: Ajeet Kunwar Singh