CSS Corp Job Openings for freshers as Network Engineer – Apply Online. CSS Corp Job Openings in Chennai for freshers as Network Engineer position. Any Graduate Freshers are eligible to apply for this position. Interested and eligible candidates can apply online through below mentioned Link.
CSS Corp Job Openings for freshers as Network Engineer:
|Company Name||CSS CORP Pvt.Ltd|
|Job Role||Network Engineer|
|Industry||IT-Software / Software Services|
CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure and deploying networks. We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer product space, along with proven pedigree in Infrastructure Management, help customers increase revenues, optimize costs, enhance IT availability and business efficiency, to more than 100+ customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers. Our three lines of business include Tech support, infra support & carrier and network support. Technology support is in our DNA With over 5,500 technology professionals across 13 locations globally, we have a rich heritage of 14+ years in managing large and complex support ecosystems. From home devices, whether its enterprise or consumer, datacenters, applications and desktops to services, we have built our reputation on delivering stellar customer experiences. Because we chart the right support strategy, deploy the right processes and technology to enable it, and then execute impeccably – every day and every interaction.
- Troubleshoot all Level 1 calls from the customers.
- Ensure consistent customer satisfaction.
- Timely escalation and handoff of Critical/Irate customer to L2
- Document all communication with customers in the CRM.
- Notify/Discuss with TL/Manager on Tickets that require assistance
- Contribute to the knowledge base/ Tech Forum.
- Knowladge of Basic Networking concepts such as OSI Layers/ TCP/IP protocall Suite, UNderstanding of IP addressing and sub netting.
- Understanding of DNS, DHCP
CSS Corp Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs