Dimension Data Recruitment 2016 for Freshers as Level 1 Engineer

Dimension Data Recruitment 2016

Dimension Data Recruitment 2016 for Freshers as Level 1 Engineer. Dimension Data Job Openings in Karnataka for Level 1 Engineer Position. Any Graduate are eligible to apply for this position. Candidates should possess excellent people skills, with both customers and co-workers, strong written and verbal communication skills. Interested and eligible candidates can apply apply online through the below provided link.


Company NameDimension Data
QualificationAny Graduate
ExperienceFreshers
Job LocationKarnataka
Job RoleLevel 1 Engineer
Industry TypeIT 
SalaryNot Mentioned
Websitewww.allindiajobs.in

Job Description:
  • The L1 NOC Engineer is part of the technical team, supporting Dimension Data cloud’s 24/7 System Management responsibilities for our clients. The L1 NOC Engineer monitors and maintains our customer’s site 24 hours a day, 7 days a week. 
  • The goal of the team, and the overall support organization, is to build strong customer relationships, and deliver total customer satisfaction through world-class support
Responsibilities:
  • Activity documentation
  • First level support for all monitoring events
  • Follow up on all open tickets
  • Level 1 technical support for all customer alerts based on documented instructions
  • Remedial administration
  • Responding to customer questions via phone and email
  • Special projects as assigned
  • Tracking internal and external maintenance
What we will expect you to do:
  • This position will be monitoring the network management system; reporting problems to carriers; troubleshooting customer issues; reviewing and creating documentation; managing trouble tickets; escalating issues; working with engineers to resolve issues and alerts; and generating periodic reports when needed. 
  • Candidates should possess excellent people skills, with both customers and co-workers, strong written and verbal communication skills, strong analytical and problem solving abilities, and experience with technology.

Dimension Data Selection Process:

  • Aptitude Test
  • Technical Interview
  • HR Interview
Document Required (Original and Photocopies):
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years’ mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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How To Apply For Dimension Data Recruitment 2016:

Apply Here