IndusInd Walkin Recruitment Drive in Mumbai – 5th to 7th November 2015. IndusInd Bank Job Openings in Mumbai for freshers as Customer Service Position. Any Graduate freshers and experienced candidates are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.
| Company Name | IndusInd Bank |
| Qualification | Any Graduate |
| Experience | 0 – 5 Years |
| Job Location | Mumbai |
| Job Role | Customer Service |
| Industry Type | BPO / Call Centre / ITES |
| Salary | 1,75,000 – 3,50,000 P.A |
| Website | www.allindiajobs.in |
Job Description:
- Education Qualification:- Minimum Graduate (Mandatory)
- Answer inbound calls and assist customers with their Queries/Request/Complains
- Raise Request & Complaints on behalf of the customer in the CRM tool
- Generate leads and educate customers about new products & their benefits
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
Skills:
- Excellent verbal communication skills
- Good problem solving skills
- Ability to comprehend, capture as well as interpret basic customer information
- Ability to work under pressure
- Strong customer service focus
- Knowledge of banking/cards preferred
- Telephone etiquette
Indusland Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
- Resume
Related Fresher Jobs:
IndusInd Bank Walkin Details:
Walk-in Date: 5th – 7th October 2015
Walk-in Time: 10 AM – 5 PM
Interview Venue:
IndusInd Bank,
Datamatics Bldg No. 3, Ground Floor,
Plot No B-5, Part-B Cross lane, MIDC,
Andheri (East), Mumbai 400093.
Leave a Reply