GlobalLogic Walkin Recruitment 2015-2016 for freshers on 23rd and 24th November


GlobalLogic Walkin Recruitment 2015-2016

GlobalLogic Walkin Recruitment 2015-2016 for freshers on 23rd and 24th November. GlobalLogic Job Openings in Gurgaon for freshers as Associate Analyst  Position. Any graduate freshers are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location. 

Company NameGlobalLogic
QualificationAny Graduate
Experience0 - 3 years
Job LocationGurgaon
Job RoleAssociate
Industry TypeIT-Software / Software Services    
SalaryNot Disclosed

About The Company:

GlobalLogic is an offshore software R&D services company with a headcount of 8500+ world-wide and has headquarters in McLean, Virginia and San Jose, California. GlobalLogic provides full-life cycle product development services, including software product design, product development, quality assurance, product support and consulting services. The company specializes in telecommunications, wireless products and mobile devices, machine-to-machine, cloud computing, medical devices, digital media, commerce and business technology.

Job Description:

  • Graduate in any discipline 
  • 1 year of relevant work experience in product support via Chat & email will be a added advantage.
  • Strong analytical, problem solving and troubleshooting skills
  • Capable of thinking critically
  • Attention to detail with the ability to complete a large volume of work quickly and independently
  • Ability to work collaboratively in a diverse team environment.
  • Proactive approach (ability to discern trends and solutions to process/user issues, ability to innovate and suggest process improvements)
  • Excellent written communication skills in English for email and chat support channels
  • Open to work in 24*7 environment including holidays.
  • Enthusiasm for customer service
  • Passion for Google's consumer products, with a strong desire to acquire in-depth product knowledge
  • Good keyboarding skills 
  • Team player with very good interpersonal skills and forward-looking attitude
  • Open to ideas/feedback

Key Responsibilities:

  • Provide chat, email support to resolve user problems with proactive troubleshooting
  • Follow predefined (as trained) support procedures and policies
  • Master the use of our support channels, processes & tools
  • Identify and report Partner/user issues & feedback through appropriate channels.
  • Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction.
  • Effectively and judiciously escalate issues with clear communication
  • Support team lead/ manager when required
  • CSAT/resolution rate initiatives
  • Ability and willingness to quickly complete large volumes of work with high quality
  • Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.

GlobalLogic Selection Process:

  • Aptitude Test
  • Technical Interview
  • HR Interview

Document Required (Original and Photocopies):

  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years’ mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume

Related Fresher Jobs:

GlobalLogic Walkin Details:

Walk-in Date: 23rd to 24th November 2015

Walk-in Time: 9 AM - 2 PM

Interview Venue:

GlobalLogic Technologies Ltd.
Plot No - 431 , Phase - 3
First Floor, Udyog Vihar
LandMark : Behind Educomp , Near Wipro
Nearest Metro Station : Sikanderpur 


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