GlobalLogic Walkin Interview For Email & Support - 1st, 2nd Dec 2015


GlobalLogic Walkin Interview For Email & Support - 1st, 2nd Dec 2015. Global logic job openings in Gurgaon for freshers and experienced for the vacancies of email and chat support executives.

Company Name: GlobalLogic Technologies Limited
Experience: 0 to 4 Years
Qualification: Any Graduate / Post Graduate
Location: Gurgaon
Job Designation: Email & Chat Support Executive

Job Description:

  • Graduate in any discipline 
  • 1 year of relevant work experience in product support via Chat & email will be preferred.
  • Strong analytical, problem solving and troubleshooting skills
  • Capable of thinking critically
  • Attention to detail with the ability to complete a large volume of work quickly and independently
  • Ability to work collaboratively in a diverse team environment.
  • Proactive approach (ability to discern trends and solutions to process/user issues, ability to innovate and suggest process improvements)
  • Excellent written communication skills in English for email and chat support channels
  • Open to work in 24*7 environment including holidays.
  • Enthusiasm for customer service
  • Passion for Google's consumer products, with a strong desire to acquire in-depth product knowledge
  • Good keyboarding skills 
  • Team player with very good interpersonal skills and forward-looking attitude
  • Open to ideas/feedback

About GlobalLogic:

GlobalLogic is an offshore software R&D services company with a headcount of 8000+ world-wide and has headquarters in McLean, Virginia and San Jose, California. GlobalLogic provides full-life cycle product development services, including software product design, product development, quality assurance, product support and consulting services. The company specializes in telecommunications, wireless products and mobile devices, machine-to-machine, cloud computing, medical devices, digital media, commerce and business technology. In India it is based out in Noida, Hyderabad, Nagpur, Bangalore & Gurgaon.

Key Responsibilities:

  • Provide chat, email support to resolve user problems with proactive troubleshooting
  • Follow predefined (as trained) support procedures and policies
  • Master the use of our support channels, processes & tools
  • Identify and report Partner/user issues & feedback through appropriate channels.
  • Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction.
  • Effectively and judiciously escalate issues with clear communication
  • Support team lead/ manager when required
  • CSAT/resolution rate initiatives
  • Ability and willingness to quickly complete large volumes of work with high quality
  • Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.

GlobalLogic Walkin Interview Details:

If interested kindly register yourself with this registration form and come down for the walkin directly at below mentioned venue and date.

Walkin Date: 1st & 2nd December 2015


GlobalLogic Technologies Ltd.
Plot No - 431 , Phase - 3
First Floor
Udyog Vihar 

LandMark : Behind Educomp , Near Wipro

Nearest Metro Station : Sikanderpur 

Contact Person: Madhu Tiwary


All India Jobs is one of the top fresher job sites in India with over 1000 companies listing jobs online. If you are looking for best careers in India then you are at right place. You can find IT software jobs, bank jobs, bpo jobs, mba jobs, govt jobs, walkin for fresher, engineering jobs, railway jobs, medical or pharma jobs, internship jobs etc. Also we provide latest placement papers for freshers to practice for mnc company written online exams. is one of the the best recruitment websites in india.