HP Walkin Drive from 7th to 14th October 2015 in Bangalore for freshers . HP Job Openings in Bangalore for freshers as Customer Support Engineers position. Any Graduate Freshers are eligible to attend for this position. Interested and eligible candidates can directly walkin to below provided address.
Also Check: HP Placement Papers
|Experience||0 – 2 Years|
|Job Role||Customer Support Engineers|
|Industry Type||IT-Software / Software Services|
- Providing excellent customer service support to customers during every single interaction
- Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts for HP product (Laptops, Desktops, Printer etc)
- Assisting end users to avoid or reduce problem occurrences
- Work in 24×7 environment, supporting customers worldwide(AMS, EMEA, APJ)
- Engaging support as needed to ensure SLA demands are met .
- Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement
- Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
- Providing direction and guidance to process improvements.
- Articulating recommendations and explain resolutions to clients
- Partnering actively with the Sales Pursuit team.
- Graduates in any discipline.
- Preferably BE,B Tech, BCA equivalent
- Technical Knowledge on Networking, Hardware preferred
- Strong communication Skills in English(written and verbal both, preferably ICSE/CBSE pass outs)
HP Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
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HP Walkin Details:
Walkin Time: 9 AM
Survey No.9/1,Doddanakundi Village
K R Puram Hobli,Marrathalli Outer Ring Road
Landmark:Surya Nissan Show Room
Opp : Rainbow Childrens Hospital