American Express Walkin Drive For Freshers From 7th to 9th October 2015. American Express Recruitment in Gurgaon for freshers as Dispute Analyst position. Any Graduate Freshers are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.
|Company Name||American Express|
|Experience||0 - 5 years|
|Job Role||Dispute Analyst|
|Industry Type||BPO / Call Centre / ITES|
|Salary||2,25,000 - 3,75,000 P.A.|
At American Express, we serve customers, not transactions. Were widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.
- Review the disputed claims of AmEx card holders.
- Analyze and decide on accepting or rejecting a disputed claim.
- Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.
- Deliver to the employees, customer and shareholder metrics as per goals.
- Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times.
- Analyze complex information and make sound decisions.
- Balance customer interests with the interests of American Express.
- Strong written and verbal communication.
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment.
- Analytical mind & attention to detail.
- Knowledge of Amex card product would be preferred.
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American Express Selection Process:
- Aptitude Test
- Technical Interview
- HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
American Express Walkin Details:Walk-In Date: 7th to 9th October 2015
Walk-In Time: 11 AM
Walk In Venue:
Address 1: American Express Commercial Block -3, Zone-6, DLF City Phase-V Gurgaon 122009, Haryana.
Address 2: BF-1 , 3rd floor , Above HDFC bank nearest metro Tagore Garden gate no-1, New Delhi -110027.
Address 3: E-2/7-8 Second Floor, Near Subway, Above VLCC, Main Market, Malviya Nagar, New Delhi. 110017.
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