CGI Offcampus Drive in Bangalore and Chennai For 2012 Passout Freshers - August 2013


CGI Offcampus Drive in Bangalore and Chennai For 2012 Passout Freshers - August 2013

- 2012 batch B.Sc/BE/B.Tech/ME/M.Tech/BCA/MCA

- Good communication skills (English)

- Basic knowledge on Microsoft Windows Operating System, MS Office

Event date:  08 August 2013

Last date:   05 August 2013

Salary Offered: Rs.240000/- 

Job Description:

- Providing a positive image of the company through your role as the first point of contact with customers.

- To ensure that all is work carried out in accordance with ITlL Incident Management guidelines.

- Add value to your team environment by being enthusiastic and maintaining a positive attitude.

- Log calls via the appropriate call logging system and provide appropriate level of technical fix.

- Set the right expectations to customers in line with the client SLA.

- To achieve all team and personal performance goals as defined by the company.

- Ensure calls returned to Service Desk are reassigned without delay.

- Monitor related incidents.

- Monitor ‘Unresolved calls’ in the team’s queue.

- Adhere to ISO9000 and ISO27001 procedures.

- Be ready to work in rotational shifts as required.

- Comply with all company and unit policies.

Event Location:

- 8th August - Chennai

- 10th August - Bangalore

How To Apply:

Apply Here

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